Dr.Lajiba
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Dr. Lajiba – Policies & Legal Information


🛡️ Privacy Policy

1. Information We Collect

We collect only essential details such as your name, contact number, delivery address, and payment information to process your orders securely.

2. Use of Information

Your data is used only for processing orders, shipping, and customer support. We never sell or rent your personal information. Data may be shared only with trusted logistics and payment

partners.

3. Data Security

We use secure servers and encryption technologies to ensure that your information remains safe.

4. Contact for Privacy

For any privacy-related questions, email us at info@drlajiba.com


📜 Terms & Conditions

1. Product Usage

Our products include both external and internal formulations. Always refer to each product label for usage directions.

2. No Medical Claims

Our herbal and natural products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

3. Order Processing

All confirmed orders are processed within 1–2 working days of payment confirmation.

4. Delivery Timelines

Delivery is usually completed within 2–7 working days, depending on your location and courier service.

5. Pricing

All prices shown include applicable taxes. Prices may change without prior notice.

6. Intellectual Property

All product names, labels, designs, and website content belong to Yes Yes Pharma & Herba Cure and are legally protected.


🚚 Shipping Policy

1. Order Handling

Orders are prepared and dispatched within 1–2 working days.

2. Delivery Duration

Orders are delivered within 2–7 working days depending on your region.

3. Tracking Information

Tracking details will be sent to you via SMS or email after dispatch.

4. Delays

Any courier delays or unforeseen issues will be communicated promptly.


🔁 Return, Refund & Replacement Policy

1. Returns

Returns are accepted only for products that are damaged, defective, or wrongly delivered. Please report within 7 days of delivery with photo/video proof.

2. Refunds

Refunds are processed within 14 working days of verification and credited to the original payment method.

3. Replacements

Verified defective or wrong items will be replaced at no extra cost.

4. Hygiene & Safety

Used or opened personal-care items cannot be returned or exchanged.


Cancellation Policy

1. Order Cancellation

Orders can be canceled within 24 hours of placing them or before dispatch. Once shipped, cancellations cannot be accepted.

2. Refund on Cancellation

Refunds for prepaid orders are processed within 7–14 working days after confirmation.


💳 Payment Policy

1. Secure Transactions

All online payments are processed through secure, encrypted gateways.

2. Payment Options

We accept major digital payment methods. Cash on Delivery (COD) may be available in select areas.

3. Order Confirmation

Orders are confirmed only after successful payment authorization.


💬 Customer Support & Grievance Policy

1. Contact Channels

For support or queries, contact us at:📧 | 📞 +91 98429 15552

2. Response Time

We respond within 24–48 working hours and resolve issues within 7 working days.


⚖️ Intellectual Property Notice

1. Ownership

All logos, product designs, content, and packaging are owned by Yes Yes Pharma & Herba Cure / Dr. Lajiba.

2. Legal Protection

Unauthorized use, reproduction, or copying is strictly prohibited and subject to legal action.


🌿 Environmental & Sustainability Statement

1. Eco-Friendly Practices

We strive to use eco-friendly, recyclable packaging materials wherever possible.

2. Environmental Responsibility

We encourage customers to dispose of packaging responsibly and support sustainable living.


⚠️ Disclaimer

1. General Information

All products are made using natural and herbal ingredients.

2. Variation in Results

Results may vary from person to person depending on body type, diet, and environment.

3. Health Advisory

These products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.


Please read all labels and consult a professional if pregnant, nursing, or allergic to herbal ingredients.


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